Legal
Refund Policy
Last updated: June 2025
This Refund Policy outlines the terms under which refunds may be issued for any paid services or products offered by Ee Line Chusava.
Eligibility for Refunds
Refund eligibility will depend on the specific product or service purchased. In general, we will consider refund requests in the following circumstances:
- A paid event or workshop is cancelled by Ee Line Chusava.
- A technical error resulted in a duplicate charge.
- The service purchased was not delivered as described.
Non-Refundable Situations
Refunds will generally not be issued in the following cases:
- Change of mind after a purchase has been completed.
- Failure to attend a paid event or workshop without prior notice.
- Digital content that has already been accessed or downloaded.
How to Request a Refund
To request a refund, please contact us at eelinechusava.gmail.com within 7 days of the original transaction. Include your name, the date of purchase, and a brief description of the reason for your request. We will respond within 5 business days.
Processing Time
Approved refunds will be processed to the original payment method within 7–10 business days, depending on your bank or payment provider.
Changes to This Policy
We may update this Refund Policy as our services expand. Any changes will be posted on this page with a revised date.
Contact Us
For refund-related queries, please reach out to us at eelinechusava@gmail.com.